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  1. Telecom Square
  2. Renting a Unit

Renting a Unit

Placing Your Order

  • Can I make a cancellation I made duplicate applications?
  • When renting out multiple devices, do I need to pick up and return at the same airport counter?
  • How can I place an order?
  • Can you place an order by telephone or fax?
  • Is there any kind of option to cover loss, theft or damage of the device?
  • Why I cannot be selecting a date from calendar when I order from website?
See all 38 articles

Product Information

  • What kind of devices can I rent?
  • What is the difference between Telecom Square Wi-Fi and Wi-Ho Wi-Fi rental services?
  • Can you send me leaflet or a brochure about your rental service?
  • Is there any information on the specifications of the devices?
  • Do you have rental/sell service for SIM cards?
  • Do you rent out smartphone or tablet?
See all 9 articles

Other Services

  • What is "Anshin Hosho" insurance?
  • What does "Anshin Hosho" insurance cover?
  • I did not place any extra options when ordering. Is it possible to add on some of the options when I pick up from the airport counter?
  • Will there be an extension fee even when its via delayed connect flight or other external reasons?
  • What happens if I decide to return the device at a different counter?
  • Will there be no compensation fee if I order "Anshin Hosho" with the device?
See all 7 articles
お問い合わせ窓口 / inquiry desk
  • 0800-123-6335(日本語/JAPANESE)

    平日9:00~18:00土・日・祝日 10:00~18:00

  • 050-3204-4444(ENGLISH)

    weekdays: 09:00-17:00 Japan Time
    weekends/Japan public holiday: closed

© Telecom Square, Inc. All Rights Reserved.

お問い合わせ窓口

 0800-123-6335

平日9:00~18:00土・日・祝日 10:00~18:00

© Telecom Square, Inc. All Rights Reserved.

日本語